The Canada Revenue Agency used $73,128 focus group research to ask taxpayers if it should change the colour if its tax notice envelopes. Results were mixed: “One suggestion was to change to a more ‘friendly’ colour.”
The Canada Revenue Agency used $73,128 focus group research to ask taxpayers if it should change the colour if its tax notice envelopes. Results were mixed: “One suggestion was to change to a more ‘friendly’ colour.”